What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number and the e-wallet details you use to fund your account, whether that is DANA, OVO or GoPay. We also collect technical data: your device type,
-
1
browser, IP address and session activity. This helps us verify your identity, process deposits and withdrawals, and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — including the local wallet rails you use — is
-
2
limited to what those processors need to complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by applicable rules in the regions where we operate. You can request a copy of the
-
3
data we hold on you, or ask us to correct or remove it, by reaching our support team through the contact paths listed on this page. Access to and use of our platform depends on local law and is available only where permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.